Why do I need to do this?

Due is federally required to collect and verify certain information about our customers.

If you've received an email that says we were unable to verify your

social security number or tax identification number, you should update your account information by logging into your account via Due and editing the information.

Special note: we will never ask you to respond to an email with your information. Please also never click on links from emails. There are many people out there trying to steal your information and money. If you receive this email, please go to Due.com and login and edit.

How can I ensure Due is able to verify my account information?

Please double-check that you entered your tax identification number correctly. Even a small typo may prevent us from verifying your information.

If you're using your social security number (SSN), please make sure you enter your full legal name. This should match the information you provide to file your taxes.

If you're using your Employer Identification Number (EIN), please double-check that you've entered the legal name you provided the IRS when registering your business. You can find your EIN and business name on any official tax paperwork from the IRS, including the documents you used to register your business.

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