There can be a few different reasons why an account balance isn't fully available for withdrawal. Below are several reasons, as well as some extra info about each reason:
- One or more payments haven’t fully processed: Pending payments are payments that are subject to minor delays from reviews. It can take up to two business days for us to review a pending payment. Payments are reviewed to protect you and your customers from any malicious activity to ensure the payments are compliant with the Due Terms of Service.
- There are reserves on your account: Reserves are sometimes held to protect your business against chargebacks or disputes. We set your reserves based on the transaction history in your account as well as the information you provide in your profile, your industry and how you’re using Due.
- One or more payments were paid with a bank account that wasn't confirmed.
If you have any additional questions, please don't hesitate to submit a request from the link below!