Due API FAQ

Where can I find the Due Payments API docs?

The Due Payments API docs can be found here: https://api-docs.due.com/

Can I set up payments on my own website?

Absolutely! You can use the Due Payments API to accept payments on your own website in a number of different ways. Current sellers use it for everything from simple checkout to complex marketplace integrations.

Can I create subscription payments?

We currently do not manage the payment timing, but you can hook into our Due Payments API to regularly bill your customers on any schedule you like. Your customers must agree to the payment schedule beforehand. For example, if you want to charge your customers monthly, your system would make a payment request to the Due Payments API once a month.

How safe is the API?

Due takes security very seriously. We encrypt our data in a PCI compliant environment and apply our rigorous standards to our API as well.

Does Due protect me from fraud?

Absolutely. Out of the necessity to protect the hundreds of thousands of people that use the Due core platform, Due has developed state of the art systems to detect fraudulent or inappropriate usage of the product. This same technology applies to all payments run through our API. The Due engine protects all of your payments equally well.

What’s the best way to get started?

Easy! Just head over to our Developers page to get started at https://due.com/developers/

How can I test Due Payments API integration?

stage-app.due.com is our sandbox server. It’s the best place to test your application before pushing over to production. The two environments are otherwise almost identical except that new changes will be pushed to stage a day or two earlier than to production.

Check out our API with Postman (https://api-docs.due.com/) for simple examples on how to use our API calls. Just include your account information and you are all set to start testing in our sandbox!

How long does it take to get approved for Due Payments API?

API applications are usually approved within 1-3 business days.

What programming languages can I use?

Due’s API is language-agnostic. Please see our api docs for examples: https://api-docs.due.com/

Where can I ask a question if I need help?

Send us an email at support@due.com!

How do refunds to my customers work?

You can easily issue refunds to your customers via our API or in the E-Commerce Payments section of your Due account.

For additional information and documentation, please visit https://due.com/developers/.