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Chuck

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  • How to Enable Due Payments

    If you’re looking to bill clients online or you own an online store, look no further than Due! Due powers online payments via an eCheck or payment processing. Due offers extremely low credit card p...

  • What happens when I downgrade to a free plan?

    Your Data Remains Safe! If you downgrade to a free plan, you will loose access to some features and products such as Projects, Time Tracking, and Expenses. Any data you may have in these products o...

  • No Hidden Fees For Due Payments

    At Due, we don't like fees, especially the hidden ones that really eat into your profitability. Due Payments has straight forward pricing and the potential for custom pricing as your business scale...

  • Due Invoicing Features

    Due Invoicing has been helping customers like you for the last two years. You may already be taking advantage of the range of online invoicing features to get paid fast online and increase cash flo...

  • Why Did My Payment Fail?

    Payments can fail for a variety of reasons. Most often this happens if we are unable to verify the account you are making a payment to or if the payment information was incomplete or incorrect. Som...

  • When Will I Get My Money?

    The bank transfers section of your payments dashboards will tell you the estimated arrival time of bank transfers. Bank withdrawals take up to 2-5 business days for the funds to appear in your ban...

  • What Browsers Are Supported By Due?

    If you're having trouble loading the Due site, then you may want to try restarting your browser, clearing your cache, or using another browser altogether. This can resolve many issues. We recommen...

  • The Payment Was Declined Or Canceled, But I Still Have A Charge On My Card?

    Most likely, it's just a pending authorization. The payment will not go through and that charge will fall off of your statement, so there is nothing to worry about! Depending on the bank, you will...

  • Refund Policy

    Refunds are a common part of transactions because it turns out that not all products and services meet expectations. That's why we created a refund policy that is focused on helping you as best we ...

  • Reasons for Fraud Team Account Review

    There are very few reasons why our fraud team would review your account. Here are a few of the main reasons to be aware of that might put your account under review: Fraudulent transaction activity...